Everything You Need to Know Before You Shop
We accept cash on delivery (COD) across Pakistan. We’re working on adding more options soon to make shopping even easier for you!
We currently do not offer refunds, but you can request an exchange within 3 days of receiving your item—only if the product is unused, in original packaging, and if we’re informed within the time limit.
Orders are processed within 1–2 business days and typically delivered within 3–6 business days across Pakistan, depending on your location.
Cancellations are only accepted within the first 2 hours of placing your order. After that, your order will already be in process and cannot be cancelled.
In the rare case you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos. We’ll help you with an exchange right away.
Yes! Popular items are often restocked. You can follow us on Instagram or sign up for our updates to be the first to know when they’re back.
The Bear n Bloom is a small, independently owned brand based in Lahore, Pakistan. All items sold are curated and shipped by us with care. These Terms of Service apply to all users of the site, including browsers, shoppers, and contributors of content.
Welcome to The Bear n Bloom!
By using our website [thebearnbloom.com], placing an order, or interacting with our brand, you agree to the following terms. We kindly ask you to read these carefully before using our site.
We do our best to display accurate descriptions, photos, and colors of our products. Slight variations may occur due to screen differences or natural material inconsistencies. All prices are listed in PKR and are subject to change without notice.
All content on this site—including text, images, graphics, and design—is the property of The Bear n Bloom and may not be reproduced without permission.
The Bear n Bloom is not liable for any direct or indirect loss or damage resulting from the use of our site or products.
By placing an order, you agree to the exchange and shipping policies outlined above.
Product colors may slightly vary due to screen settings and lighting.
Orders may be delayed due to public holidays or unforeseen courier delays.
Your trust means everything to us.
We collect your name, phone number, and address only to fulfill your orders.
Your information is never shared, sold, or misused.
We do not store your payment data or personal details beyond the order process.
We currently ship across Pakistan only.
Orders are packed and shipped within 1–2 business days after confirmation.
Delivery typically takes 3–7 business days, depending on your city.
You will receive a confirmation message and tracking information once your order is shipped.
Shipping is free on orders above PKR 5000/-
Once your order is placed, you can cancel it within 2 hours only.
After that, the order will be processed and cannot be changed or canceled.
At The Bear n Bloom, every piece is prepared with care. As a small business, we do not offer refunds, but we do offer exchanges under specific conditions:
Exchange Terms:
You can request an exchange within 3 days of receiving your order.
The product must be unused, in its original condition and packaging.
Exchange is only applicable for size issues or wrong/damaged items.
You will be responsible for shipping the item back to us.
We do not exchange:
Items bought on sale or during clearance offers.
Items with visible signs of use, wear, or damage.
Custom or personalized items.
To request an exchange, contact us via WhatsApp or email us at support@thebearnbloom.com with your order number and a clear photo.
Orders can be placed through our website. We currently offer Cash on Delivery (COD) & Direct Bank Transfer for orders only within Pakistan.
Once an order is placed, you will receive a confirmation email. Please ensure your contact details and shipping information are accurate.
Tracking is available for all shipped orders. You will receive a tracking number via WhatsApp,
SMS, or email once your parcel is dispatched.
Still waiting?
Message us at WhatsApp or email us at support@thebearnbloom.com with your order number.
We may update these Terms of Service at any time. The latest version will always be posted here. Continued use of our site means you accept the updated terms.
Got a question, feedback, or just want to say hi?
We’re one DM away, reach out via Instagram @thebearnbloom,
WhatsApp + 92 000 00 00 000 OR
email us at support@thebearnbloom.com
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